maker of the Tournament Master...
premium quality lockout buzzer systems for academic competition

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Overhauls

 
Overview
 

NED has overhauled -- or "refurbished" -- many of our buzzer systems. Some of those systems have been more than 15 years old.

During an overhaul, our goal is to restore and rejuvenate your system to top running condition, ensuring many more years of use.

NED offers a complete overhaul for every product we've sold... our objective is to ensure that your equipment is in top condition no matter how old or beaten up it is!

 
An Overhaul Includes:
 
  • Pushbutton and Cable testing
    repairing, when necessary (click here for cable repair details)
     
  • Complete inspection of components.
    All parts are inspected for loose or damaged pieces. All connectors, lamp fixtures, switches, etc, are inspected and tightened, if necessary. We also replace missing or dried-out rubber feet on your controller and player modules.
     
  • Repair of any malfunctioning components
     
  • Complete functional test of the system
     
  • Inspect power pack - low-cost exchange if your pack is damaged   NEW!
    If your power pack is still working but it's in bad shape, we will exchange your power pack with a new one for only $10... a $10 savings over the price of a new one. This offer for overhaul customers only!
 
How much does it cost? How long does it take?
(prices reviewed February 1, 2013)

10-Player System

Traditional &
 1-2-3

Standard System
Series II or III

Deluxe System
Series 200 or 300

$75
(includes parts and minor repairs)
$50
(includes parts and minor repairs)
will not exceed
$30 per team
(includes parts and minor repairs)
will not exceed
$10 per player
(includes parts and minor repairs)
10-Player Overhaul Form Traditional
Overhaul Form
Standard
 Overhaul Form
Deluxe
Overhaul Form
What's Included?

* Cables -- tested (repaired or replaced)
* Pushbuttons -- tested (upgraded and/or replaced)
* Complete Inspection
* Simple electronic repairs - NO CHARGE!

* Extensive repair of electronics is typically less than $20
   (provided the device is not physically damaged)
Note: Circuits damaged by cables that have been
improperly repaired are considered "extensive repair".

*** No system is too old to benefit from an overhaul. ***

Please include everything from the system
when you send it in for an overhaul.

 

How Long does it take?

We prioritize overhauls and we will attempt to have your system back to you in less than two weeks after we receive it. To get a better idea of how long an overhaul will take, please give us a call.  If you need quick service, please call and let us know.

Shipping

Your overhauled system is shipped via UPS Ground. Shipping fee is $5.

 
What do I need to do to have my system overhauled?
 

Package your system and send it to us. Pack it so it doesn't rattle around!Please include an order form (see above) where you can list your contact information. If you have a purchase order, please include a copy of that, too.

Our shipping address is:
Novel Electronic Designs, Inc.
Attn: Overhauls
143 N. Third St.
Chillicothe, IL 61523

We recommend UPS Ground for all shipments -- UPS is both dependable and economical. USPS (post office) is also fine, but their parcel service is generally slower, and their Priority service is more expensive. 

For your protection, please insure the shipment appropriately.

If something is malfunctioning, please include a note with a brief description of the problem.

IMPORTANT!
When returning a system for overhaul, make sure
all the pieces and parts associated with that
system are included in the package!

 

 
 
 

The most durable electronics in the buzzer business… the highest level of commitment to customer satisfaction.
© 2001-2013, Novel Electronic Designs, Inc. *** Chillicothe, Illinois USA
Orders/Service: 309-224-9945   Fax: 309-274-8454
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Page Content Updated: 28 March 2013          Reviewed: 28 March 2013