Our goal is to restore and rejuvenate your system to top running condition, ensuring many more years of use.
We offer a complete overhaul for every product we’ve sold. Our objective is to ensure that your equipment is in top condition. It doesn’t matter how old or beaten up your system is!
Overhaul prices and services vary based on the product. Find your system in the following chart to determine price and services included.
How Long does it take?
We prioritize overhauls; our goal is to have your system back to you less than two weeks after we receive it. To get a better idea of how long an overhaul will take, please give us a call. If you need quick service, please call and let us know.
What’s Excluded in the Price of an Overhaul?
Replacement of missing parts
Repair of components that have been abused (cracked panels, boxes, etc)
Repair/maintenance of carrying case
Shipping the system back to you is only $10 (continental USA)
If we find anything that requires service not included in the price of an overhaul, we’ll contact you to discuss options.
What Do I Need to Do to Have my System Overhauled?
Package your system and send it to us.
- Please include all the parts that came with your system.
- Pack it so it does not rattle!
Please include the overhaul order form (here) where you can list your contact information. If you have a purchase order, please include a copy of that, too.
Our shipping address (for postal, UPS, and FedEx) is:
Novel Electronic Designs, Inc.
143 N. Third St.
Chillicothe, IL 61523
We recommend UPS Ground for all shipments — UPS is both dependable and economical. The post office is also fine, but their parcel service is generally slower, and their Priority service is usually more expensive than UPS or FedEx.
For your protection, please insure the shipment appropriately.
If something is malfunctioning, please include a note with a brief description of the problem.